Think about how many businesses you just learn about in your own hometown — you’ve driven by their sign for years but just noticed them because you finally needed something they were selling so you sought them out.  You never heard of them before, how is that possible?!

You aren’t focused on them, they didn’t get your attention.  They didn’t reach you.

Hyper-local advertising has been around for a while, it’s been plagued with obvious issues relating to devices, geotargeting, privacy concerns, and the fact IP addresses are only about 70% “true to location” — meaning my device sometimes will start showing the weather in Rapid City, SD when I now live in Jacksonville, FL!  Geotargeting has come a long way these past 3 years and the technology, platforms, and understanding of this medium and audiences still has a lot of opportunity for growth and improvement.

Geotargeting advertising platforms have been evolving more quickly and competition is forcing these companies to start offering new and affordable advertising programs.  This will benefit all businesses on the local level dependent on physical foot traffic, this means it will also help the smallest “Mom & Pop” businesses most since campaigns can be set up to accommodate any budget.

I mean ANY budget — starting at only $1 a day

can get your advertising message on A THOUSAND LOCAL MOBILE PHONE SCREENS RIGHT NOW!

I am pretty impressed with the initial CPM numbers based on the fact these are highly targeted ads.  As we all know in the marketing strategy/ad placement world, the more advertising is targeted, the higher its value to those advertisers.  This makes sense, after all, since a company that manufactures outdoor camping equipment like Colemans should be willing to pay a lot more money to reach 1,000 people who are actually interested in camping and hunting as opposed to just 1,000 people with nothing else in common but the fact they all own a cell phone.  With the “targeted” list they’re reaching 1,000 people who “love camping”, the “generic” list is just 1,000 people.  Maybe the generic list contains 10% who love camping, is it safe to infer that the “targeted” list is worth 10 times more than the “generic” one, then?  10x more responses, 10x more referrals means 10x more potential sales.

But it gets even more interesting as the “targeted” list in this scenerio is actually even more valuable by the fact these people are on mobile devices within driving distance to your location.  Targeting increases the likelihood of reaching interested and motivated buyers, but it also guarantees the majority of these targets are mobilized — already on their cell phone, perhaps at a traffic stop, looking to buy the product within the hour.  This scenario is playing out across America 24 hours a day, 7 days a week, and more local businesses are putting more money in paper coupons in their local “Shopper” weekly than they are in this much more immediate channel!

Just because you don’t get it doesn’t mean it’s a bad idea

For many business owners, if they don’t understand something, they just don’t do it.  It must be a bad idea or they would’ve thought of it already.  Ohh, get over yourselves.

I’ve found they won’t consider it, they’re slow to adapt and are not willing to put even a portion of their scarce ad dollars into something “unproven” (meaning they didn’t see results with their own eyes, but how could they if they’ve never tried?!)  It’s unfortunate, because you can use all the logic and numbers in the world — the same owner who will easily spend $300k or $400k per month on radio and television advertising isn’t willing to put even 1% of their ad budget, often no more than $1k per month, reaching targeted mobile consumers typing in descriptions and looking for the very products and services they are selling.  If you add up the cost in lost sales opportunities, by not advertising to local mobile consumers is depleting the actual value of the rest of your advertising because it is weakening your return on your overall advertising investment.

20% of your ad budget should be diverted YESTERDAY to local mobile consumers!

Right now, if you are a local business and you depend on traffic to your store, you should seriously consider phasing in a localized mobile advertising campaign at least 20% of your total advertising budget!  That’s just a start, depending on what you’re selling and your local market and competition.  After all, you may be late in the game so your ad won’t be nearly as effective if 3 of your competitors are already doing this.  (Yes, I’m talking to you small local business owner.)

Those local businesses who are not reaching those highly-mobilized consumers searching for the very product they offer are losing business to their local competition who ARE reaching them on their devices.  Until this type of advertising becomes standard practice (and it will), the early adapters will gain a permanent advantage over their sluggish local competitors, even if their competitors offer superior products and service.  It’s all about making your company as easy to be discovered as possible, so if you remain undiscovered, your are as valuable to that person as that sign on the road you’ve been ignoring these past 5 years.

Targeted advertising means more sales and referrals

Paying more in advertising to reach a target demographic just makes sense, being willing to pay a bit more to the mobilized crowd makes even more sense if you are a brick-and-mortar store.

So, when you can get three benefits advertising in this way:

  1. Localized targeting by geographic proximity
  2. Demographic targeting by consumer interest and previous purchase history
  3. A majority are mobilized consumers, possibly in their vehicles driving to find what you’re selling

You have a recipe for realizing a much higher return on your advertising investment if you are a local, brick-and-mortar business.  Make sense?!

One solution of many — look into them.  Yesterday!

Aside from the Google Adwords platform, which allows you to isolate any ads to mobile devices and geotarget, consider Microsoft’s Ad Center and Chitika as well.

Chitika, one of the largest website advertising delivery networks, recently rolled out such an advertising campaign platform called “Cidewalk”, which focuses on hyper-localized advertising via mobile devices.  For $5, that new 2 for 1 pizza deal can reach 5,000 people within driving distance to your pizzeria.  Of course, if this is the case, I hope your ad states “For dine-in only” so you can hopefully regain some of the lost revenue from giving out a free pizza by selling some drinks, but you get the gist.

Either way, you will be reaching a bunch of new people locally for $5, even if you’re not a pizzeria, you need to look into this so perhaps they will see your ad on their smart phone, look you up and wonder why they never heard of you before.  Be discovered, it’s not too late.

 

– Aaron Belchamber
www.AaronBelchamber.com

 

Aaron Belchamber is celebrating 20 years of media production and marketing.  He has helped hundreds of different companies from national jewelry chains to automotive dealerships grow their businesses with effective and creative marketing solutions leveraging technology.

 


Since 2004, Google has released search data measured and compared over time.  Useful to identify trends, compare interests, all while helping you spot the best and most effective keywords for your website and business.  As most marketers understand, quantifying data like number of unique visitors to your website is very important, but to add that dimension of time to these numbers makes this information much more useful and valuable.

Relevant business data will help your bottom line immensely

This is the kind of research not limited to your company’s marketing, you can apply results from your keyword research to help you make other informed decisions.  A few times in the past 3 months as a web developer, I was involved with helping companies make a decision about which PHP framework (Zend, Symfony, Yii, etc) and CMS (WordPress, Drupal or Joomla) would most likely be easiest to find development talent in the future.  Deciding on the best tools with the most future compatibility by researching the Google Trends of these tools can help make sure you invest your web development team’s time and money developing in the right content management system (CMS – currently WordPress) and the right PHP Framework (if applicable — Zend and Symfony were highest ranked, though “Code Ignitor” was strong, but its company, Ellis Lab has been shopping basically for a buyer for Code Ignitor these past 2 years).

Other useful research tools

There are other useful tools out there, such as Google Webmaster Tools, Bing Keywords Research, Alexa, Web Trends, and now Adobe Analytics, among many other sites that aggregate web traffic data, that can help you isolate your website and the affect of web searches on your own web assets.  This will help you predict how many potential visitors to your website will stumble onto a page based on the text they type in to a search.

A current Google Trends example

First, let me preface this quick overview by saying I hope the best for the actor Tracy Morgan, who I just found out on Google Trends was severely injured in a car accident.  Our hope and prayers go to him and his family.  If you haven’t ever used this tool, go over to Google Trends and look around.  If you have Google or a YouTube account, you will see a familiar layout and interface — the clean “Google” layouts.  Here’s a screenshot of today’s Google Trends:

google-trends-screenshot-2014-06-07

Here you see the movie “The Fault In Our Stars” along with “Orange is the New Black” and some hope for America — there is still some interest in the search term “D Day” along with Miley Cyrus — that’s “D Day” without the “dash” between the “D”s.  In Google Trends, clicking in the search text box will reveal more trending suggestions, of course “Barrack Obama” and “LeBron James” show up.  Digression:  Hard to tell with all the boxy layouts these days if Google inspired Windows Metro interface or the other way around, but I guess boxy is the best for UX if you are accommodating touchscreens.

Of course, this is just one source of data you need to consider in making decisions.  The more important the decision and the higher the potential investment or loss you may incur making a quick, short-sighted “gut instinct” decision, the more research you should compile to make sure you get the clearest picture to help you make those important decisions that you and your company will have to live with well into the future.  It also helps raise concerns — and awareness to alternatives you may never have considered.

Summary about Trends limitations

Trends research also serves as a warning when you are bucking conventional wisdom.  What you discover will hopefully raise more questions to help round out your research and make you pursue more details about topics that will help you make a decision.  Unless you are very experienced and a true expert in the realm of expertise you are researching, when it comes to trying to make the best decisions for your business and the future of your company’s operations, better delay a decision until you have all the facts then forge ahead because a decision needs to be made.  Being bold sometimes means admitting you need more research, which requires more time, but the old adage “an ounce of prevention” doesn’t even apply here.  This is a whole pound of prevention that can save you and your company a lot of time, trouble and costs turning the ship in a different direction or course because you didn’t have all the relevant facts and data the first time.


If you do not recall being able to place newspaper ads, radio ads, AND national television ads through the Google Ad Words platform, much less never even knew you could do these things before Google slowly abandoned these incredible auction-based advertising platforms, please do your own research before coming to a different conclusion than the informed analysis I offer below.  If you disagree or agree with this article, I would love to hear from you!

Google: king of Kwality serches

A word of caution for all you “Google Only” homers out there.  Though Google “owns” over 65% of all website searches, the combination of Yahoo and Bing is over 30% and Bing is trending upwards, slowly gaining share in the competitive search engine market.

Loyalty to one search engine by the elitist web marketing experts have actually been making a mess of useful consumer data and trends for quite some time.  One could argue that if 80% of all searches are made by 20% of the people (just an example), and a majority of those people are not actually consumers looking for what they are searching for but looking for information behind those searches, 80% of that information about searches many companies make high dollar decisions on is polluted and unusable from any statistical sense unless, of course, you are doing research on “how the blind lead the blind when it comes to web marketing.”  This means, pay attention Marketing VPs, that your assumptions about Google being the only search engine you should focus your marketing dollars and resources on are probably wrong.

A 10+ year web marketing perspective

That’s right, 10+ years in web marketing.  Please remember that my 20+ years in marketing (yes, marketing existed before the web where I worked as a graphic designer at 3 different newspapers in the ’90s) and advertising experience was lent to offer this article, this is not some off-hand commentary from someone — I have been involved in web marketing since its infancy.  I was hired to do marketing research and analytics as part of an ad agency in some form of services rendered since 2001.  Since then, I have placed thousands of ads in different forms and platforms and millions of dollars of ads through Google Adwords, Yahoo, Bing, local and nation TV including DirectTV, Dish, Comcast, and SpotRunner for a variety of clients over these past 10 years.  I actually was a producer of a few TV shows that had videos running on websites since late 1997 — that’s 17 years ago.  Gosh, I am old!  🙂

Quality searches compress the comparison results between search engines

There are a few schools of thought that Google vs Bing & Yahoo are actually a lot closer in overall useful and relevant searches than the raw numbers tell us.  I’ve seen this in the Midwest managing e-commerce sites.  So many webmasters, SEO experts, and web marketers tend to flood Google with useless searches by the droves — going to page 25 of search results and experimenting vigorously with every iteration of a possible search term, trolling search listings that could produce marketing leads.

This is not widely understood across the industry that because everyone knows Google is the best search engine lends itself to a self-fulfilling prophecy lead none other by the very “experts” that are diminishing Google’s very own usefulness and subsequent usefulness to them by drowning it in its own success and skewing the results and facts about quantifiable searches.  After all, like the 20% example above, if one person averages going to 10 pages in depth and tends to type 5 times more small variants of the same keyword search terms for research purposes, one may argue that Bing and Yahoo combined actually deliver more quality searches because people on those sites are more likely looking for what they need as regular consumers and not marketers in sheep’s clothes.

In actuality, Bing & Yahoo, which formed an advertising alliance in 2011 called “Ad Center” accounted for 39% of all search results to the e-commerce website I set up, managed, and helped grow at www.RiddlesJewelry.com.  Part of the reason is their strong Midwest presence, which, aside from Montana, skews PC users who inevitably have the “Bing Desktop” installed on millions of computers.  Not much has been written about this phenomenon, but any marketing person who understands statistics should be very weary of accepting that Google is the only search engine they should be concerned with.  This is naive and a bit presumptuous — a few companies have doubled web sales in less than 3 months after moving their SEM strategy from an over reliance of Google and its ads to understanding Google is king but balance is a necessity to capture the most quality leads possible.

At the very least, any budgets where a business is placing ads for a campaign should have 30% of its Google budget devoted to Bing/Yahoo’s AdCenter.  You may also enjoy the keyword research tool in AdCenter, which extends Bing’s basic keywords research tool a bit more.  I hope you find this different take/perspective useful when allocating your marketing dollars, time and resources or the very least gave a chuckle to the Google Only homers out there.

– Aaron Belchamber