5 articles Marketing Automation

Issues with Mautic 2.12 Importing Contacts

The latest Mautic release update to 2.12 went seamlessly.  Like any system, however, you discover something that didn't seem to cause a problem before.  This issue isn't a bug, it's just one of those snags you don't catch until you get down to the level of testing you didn't reach before.  The "Import Contacts" tool…

Mautic fix for forms hanging on “Please wait…” happens when installed in subdirectory

Since 2.8.2, a bunch of Mautic forms were hanging on "Please wait...", even though the form data was going through, this is not a good customer experience.  Here is the fix for it on Git Hub from the Mautic team.  It turns out, this issue only happened for Mautic instances running in a sub-directory. I…

Upgrading to Mautic 2.9.2 requires a few tweaks

All experienced web developers know that before you run any updates to a system that you back up your database and files, and Mautic, the marketing automation platform, is no exception.  Mautic comes in two flavors and this only applies to the completely free community version, which in my opinion makes Mautic the best, most…

Updating to Mautic 2.9.1 mild issues resolved

As a PHP web developer with over 13 years experience, I can say that Mautic is the best of all the free marketing automation platforms, by far.  Sugar CRM is good, for what it does, but that's a CRM, not an MA (Marketing Automation).  Still, when you are updating Mautic, like you would Wordpress, be…

Upgrading to Mautic 2.8.2 bug encounter with fix recommendation, including Mautic WordPress plug-in

Recently, I updated a few instances of Mautic from 1.9 and 2.8.1 to 2.8.2 and encountered the following error message: It didn't take long to realize for some reason the update was redirecting to a path and adding an additional forward slash before the "/s/update/" part of the URL.  Just manually remove the extra slash…